{"id":204,"date":"2025-12-07T22:24:52","date_gmt":"2025-12-07T22:24:52","guid":{"rendered":"https:\/\/terravanilla.fr\/?page_id=204"},"modified":"2025-12-11T21:26:31","modified_gmt":"2025-12-11T21:26:31","slug":"terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/terravanilla.fr\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"
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Check out our clear and precise Terms and Conditions of Sale.<\/h2>\n\n\n\n

Discover the key terms<\/strong> which govern the sale of Bourbon vanilla and other TerraVanilla products.<\/p>\n<\/div>\n\n\n\n

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Article x: Purpose of the contract<\/h3>\n\n\n\n

These Terms and Conditions govern the sale of Bourbon vanilla and other products by TerraVanilla to professional clients (B2B).<\/p>\n<\/div>\n\n\n\n

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Article x: Price and payment terms<\/h3>\n\n\n\n

Prices are shown in euros (\u20ac) excluding tax.
They include delivery from our French warehouses, unless otherwise stated. <\/p>\n\n\n\n

Payment terms: payment by bank transfer or business card with a 25% deposit at the time of order and the balance upon delivery unless otherwise agreed.<\/p>\n<\/div>\n\n\n\n

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Article x: Delivery and Transfer of Risks<\/h3>\n\n\n\n

The products are delivered from TerraVanilla's French warehouses.
Estimated delivery time: 2 to 6 days depending on the destination.<\/p>\n\n\n\n

The risks are transferred to the customer upon delivery to the carrier or when picked up at the warehouse.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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What are the other general terms and conditions of sale at TerraVanilla?<\/h2>\n\n\n\n

(Excerpt)<\/em><\/p>\n<\/div>\n\n\n\n

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Are there specific provisions regarding product compliance?<\/summary>\n

The technical specifications are listed in the TerraVanilla datasheets.
The photos are for illustrative purposes only.<\/p>\n<\/details>\n\n\n\n

How is the order processed ?<\/summary>\n

All orders must be confirmed in writing.
TerraVanilla may refuse an order in case of unavailability or doubt about solvency.<\/p>\n<\/details>\n\n\n\n

How are complaints or returns handled?<\/summary>\n

Any claim must be made within 2 business days following the receipt of the products, accompanied by proof with photographic evidence. In the event of proven non-compliance, TerraVanilla may, depending on the case, issue a credit, replace the batch, or provide a refund.<\/p>\n<\/details>\n\n\n\n

What guarantees does TerraVanilla offer on its products?<\/summary>\n

We guarantee the quality and authenticity of our products in accordance with the current standards applicable at the time of delivery.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Consultez nos Conditions G\u00e9n\u00e9rales de Vente claires et pr\u00e9cises. D\u00e9couvrez les termes essentiels qui r\u00e9gissent la vente de la vanille Bourbon et autres produits TerraVanilla. Article x : Objet du contrat Les pr\u00e9sentes CGV r\u00e9gissent les ventes de vanille Bourbon et autres produits par TerraVanilla aux clients professionnels (B2B). Article x : Prix et modalit\u00e9s […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-204","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/pages\/204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/comments?post=204"}],"version-history":[{"count":49,"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/pages\/204\/revisions"}],"predecessor-version":[{"id":1221,"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/pages\/204\/revisions\/1221"}],"wp:attachment":[{"href":"https:\/\/terravanilla.fr\/en\/wp-json\/wp\/v2\/media?parent=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}